Betting is entertainment, not a solution to problems. At 9bajee, we want you to always play safely and responsibly. Our responsible gaming tools, limit-setting features, and support services are here for you every step of the way.
The safety and wellbeing of every player on 9bajee is our highest priority.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and there's a mandatory waiting period before any increase can be made.
Set a limit on how long you play. Once your time is up, the system will automatically suggest a break and help you track your playing time.
If you need a break on your own terms, you can temporarily suspend your account for anywhere between 24 hours and 6 months. During this period, we will also pause all promotional communications.
If you feel you need to stop playing altogether, you can request a permanent account closure. This decision is irreversible, and we respect it completely.
Set a loss limit so your session ends automatically once you reach it. This protects you from chasing losses in an emotional moment.
Regular pop-up notifications keep you informed of how long you've been playing and how much you've spent — so you can always make an informed decision.
Responsible gaming isn't just about betting less — it's a mindset where you know when to play, how much to play, and when to stop. At 9bajee, we want your betting experience to always be an enjoyable form of entertainment, never a source of stress or worry.
Millions of people across Bangladesh enjoy online betting alongside the thrill of watching cricket or football. But that enjoyment can turn into a problem when betting becomes an addiction or leads to financial hardship. 9bajee's responsible gaming program is designed to prevent these issues before they take hold.
9bajee believes every player should keep three core principles in mind:
On the 9bajee platform, we monitor every user's activity and our team will reach out proactively if we notice any signs of concern. Our goal goes beyond running a betting platform — we want every member to stay healthy and happy.
Betting addiction creeps up gradually — it rarely happens all at once. Often, you may not even notice a problem forming. 9bajee encourages you to honestly reflect on the questions below. If most of your answers are "yes", it may be time to seek help.
Remember, asking for help is not a sign of weakness — it takes real courage. The 9bajee team will support you with complete confidentiality and without judgment.
Risk levels across different aspects of common betting habits:
9bajee's protective tools are straightforward to use. Head to the "Responsible Gaming" section in your account settings to activate any of them at any time. A step-by-step guide is provided below.
After logging in, click your profile icon in the top right corner and select "Settings".
Look for the "Responsible Gaming" tab on the Settings page.
Select the tool you need — deposit limit, time limit, loss limit, or self-exclusion.
Enter your preferred amount or time period and confirm. Limit reductions take effect immediately.
Once set up successfully, a confirmation message will be sent to your registered mobile number or email address.
If you have trouble adjusting settings on your own, our support team is available 24/7 to help. Reach us via live chat, email, or the Help Center.
Responsible gaming goes beyond just using tools — it's also a mindset. We've gathered some key tips from players who have been enjoying 9bajee healthily over the long term.
Decide before you play how much you're willing to spend. Be mentally prepared to lose that amount.
Never place bets when you're angry, upset, or emotionally charged. If you're not in a calm headspace, step away from the game.
Take at least a 15-minute break after every hour of play. Stand up, drink some water, take a short walk — keep a clear head.
End your session on a good win. Resist the urge to wager all your winnings straight back.
Betting addiction isn't just one person's problem — it affects the whole family. If someone close to you is showing signs of problematic betting behavior, your support could make all the difference.
If you believe a family member is gambling problematically on 9bajee, please reach out to us. We can investigate and take the necessary steps. We have a process in place to review accounts upon third-party request.
If you feel your betting is getting out of control, don't wait — reach out for help. Alongside 9bajee's own support services, you can also contact professional organisations.
Seeking help is not an admission of defeat — it's taking responsibility for your own life. At 9bajee, every member's wellbeing matters more to us than their betting activity.
Responsible gaming is an ongoing practice. Stay a little more mindful each day, check in with your own habits regularly, and make use of 9bajee's protective tools. We're always here to help you have a safe and enjoyable betting experience.