Data Protection

9bajee Privacy Policy — Your Data, Our Responsibility

9bajee's privacy policy transparently explains how your personal data is collected, used, and protected. We believe your privacy is your right.

Last Updated: 1 January 2026
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All your data is kept secure through SSL encryption and advanced security technology
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Why Your Data Is Safe with 9bajee

A summary of the steps we take to protect your privacy

Data Privacy Assured

Your personal data is never sold to third parties. It is used only to the extent necessary to provide our services.

Advanced Encryption

All data transfers are secured with 256-bit SSL/TLS encryption. Payment information is stored in compliance with PCI-DSS standards.

Your Rights Are Protected

You have the full right to request access to, correction of, deletion of, or portability of your personal data.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No additional data is ever requested.

Retention for a Defined Period

Data is not retained beyond the required period. Once legal obligations are fulfilled, it is securely deleted.

Spam-Free Communication

No marketing messages are sent without your consent. You can unsubscribe at any time.

1. What Information We Collect

Types of Data Collected & Details

We collect various types of information when you create an account and use our services at 9bajee. This privacy policy clearly outlines exactly what data we collect and why. Our goal is always to collect only what is strictly necessary — we never compromise your privacy without good reason.

Personally Identifiable Information

The information you provide directly at the time of registration includes:

  • Full Name (as per National ID or Passport)
  • Mobile Number & Email Address
  • Date of Birth (for age verification)
  • Residential Address
  • National ID or passport number (for KYC verification)

Financial Information

Payment information is collected for deposits and withdrawals, including mobile banking numbers (bKash, Nagad, Rocket) and transaction history. If card or bank account details are collected, they are stored securely in compliance with PCI-DSS standards.

Technical & Usage Data

Data Type Example Reason for Collection
Device Information OS, browser, screen resolution To ensure compatibility
IP Address Network Address Security & Fraud Prevention
Log Data Login time, activity history Account Security
Cookie Data Session tokens, preference settings To improve user experience
Betting History Bet type, amount, and outcome Account Management
We never collect or store your password, full card number, or biometric data.

2. How We Collect Information

How We Obtain Your Data

9bajee collects user information through various methods. In every case, we maintain full transparency — you are always informed of what data is being collected and why.

Information Provided Directly

When you register on 9bajee, fill out a form, contact our support team, or make a transaction, you provide information directly to us. This data is the most accurate and is collected on the basis of your consent.

Automatically Collected Information

When you use our platform, certain data is collected automatically — including technical information gathered through cookies, web beacons, and log files. This data is generally not personally identifiable and is used to improve service quality.

Information Received from Third Parties

For KYC verification and fraud prevention, we may occasionally obtain information from legitimate third-party identity verification services. In such cases, only the information necessary to confirm your identity is exchanged.

We never collect data from your social media accounts without your permission.

3. How We Use Your Data

How We Use Your Information

9bajee uses your data only for specific, legitimate, and transparent purposes. Your data will never be used for anything you have not consented to. Below is a detailed breakdown of how we use your data.

  • Account Management: To create, maintain, and manage your account
  • Identity Verification: To verify your age and identity during the KYC process
  • Payment Processing: To securely process deposits and withdrawals
  • Customer Support: To resolve your questions and complaints
  • Security & Fraud Prevention: To detect and prevent suspicious activity
  • Legal Compliance: To comply with applicable laws and regulatory requirements
  • Service Improvement: Analytical use to improve your platform experience
  • Contact: To send important updates and service-related information

9bajee never sells your data to advertisers. Your personal information is not used for unauthorized profiling or automated decision-making.

Please Note: If you no longer wish to receive marketing communications, you can opt out at any time by contacting our support team.

4. Data Sharing Policy

When and With Whom Data Is Shared

9bajee never sells your personal information. However, limited data sharing may occur in specific circumstances. In every such case, we ensure that the receiving party maintains the same standard of privacy protection.

Data Sharing Circumstances

  • Payment Provider: Necessary information is shared with bKash, Nagad, and Rocket to process transactions
  • Identity Verification Services: With licensed verification agencies for the KYC process
  • Law Enforcement: Under court order or legal obligation
  • Regulatory Authorities: Upon request from the relevant regulatory authority
  • Financial Crime Prevention: For investigations into money laundering or fraud

Data sharing is always limited to the minimum necessary. Third-party service providers working with us operate under strict confidentiality agreements and may only use your information for the specified purposes.

9bajee never sells or transfers your data to marketing companies, data brokers, or advertising networks.

5. Cookies & Tracking Technologies

What Are Cookies and How We Use Them

9bajee uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type

Cookie Type Purpose Duration
Essential Cookies To maintain login sessions and security Deleted at end of session
Functional Cookies To remember your preferences and settings Up to 30 days
Analytics Cookies To analyze site usage Up to 90 days

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some features of the platform to not function properly.

6. Data Protection Measures

How Your Information Is Kept Secure

9bajee follows the highest industry standards to protect your data. Our security infrastructure is built with multiple layers of protection to guard against unauthorized access, data breaches, and cyber attacks.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Firewall Protection: Advanced network firewalls block unauthorized access
  • Two-Factor Authentication: Option to add an extra layer of security to your account
  • Regular Audits: Regular security audits conducted by third-party security experts
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis
  • Data Backup: Data stored in a secure, encrypted backup system
Your Responsibilities: Never share your account password with anyone. If you notice any suspicious activity, contact our support team immediately.

7. Your Rights

Your Data Protection Rights

9bajee believes every user should have full control over their own data. That's why we guarantee the rights listed below. To exercise any of these rights, contact our support team — we aim to respond within 30 business days.

Right to Access You can find out what data we hold about you
Right to Rectification You may request corrections to any inaccurate or incomplete information
Right to Erasure You may request deletion of your data under certain circumstances
Right to Data Portability You can request your data in a structured, portable format
Right to Restrict Processing You may request that the processing of your information be restricted in certain circumstances
Right to Object You can object to the use of your data for specific purposes
Where legal obligations apply, some data may not be fully erasable. In such cases, we will explain the reasons to you in detail.

8. Children's Privacy

Our Policy on Protecting Minors

9bajee is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age verification is mandatory during the registration process.

If we learn that a minor has inadvertently created an account, that account will be closed immediately and all collected data will be deleted. If a parent or guardian believes their child has created an account without authorization, please contact our support team right away.

For Parents: Monitor your child's internet use and restrict access to betting platforms.

9. Changes to the Privacy Policy

What You Should Do When the Policy Is Updated

9bajee may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised, and you will be notified via your registered email or app notification.

You will be notified at least 14 days before the effective date of any significant changes. Continued use of the platform after such changes constitutes acceptance of the updated policy.

  • Minor Update: Only the page date will be updated
  • Moderate changes: you will be notified via email or app notification
  • Major Changes: Re-consent may be requested

10. Contact Us

We're Here for Any Privacy-Related Questions

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to us at any time. Our data protection team is committed to processing your request promptly.

  • Email: support@9bajee.net
  • Live Chat: Click the chat button at the bottom right of the platform
  • Help Center: Help Center You'll find a detailed guide on the page
We generally respond to privacy-related requests within 3 business days. Complex requests may take up to 30 business days.
Play Safe

Your Data Is Secure — Get Started Now

Your privacy is our top priority at 9bajee. Join a safe and trusted platform and enjoy an exciting betting experience.

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